The Government today reiterated that all regulatory bodies of healthcare professions have the responsibility to handle complaints against professionals through a fair, impartial, transparent and efficient investigation and disciplinary mechanism to ensure healthcare professional standards and patient safety, and to foster mutual trust between patients and healthcare professionals. The Government made the statement in response to the recent decision of the Medical Council of Hong Kong (MCHK) to stay the proceedings of an inquiry case permanently, noting that healthcare professions have all along observed the principle of professional autonomy, with the statutory bodies responsible for regulating the healthcare professions, upholding and uplifting their professional standards and ethical conduct, thereby protecting the interest of patients. The Secretary for Health has written to the MCHK Chairman, requesting the council to provide an account on the mechanism in handling complaint investigation and disciplinary inquiries, and to carry out a holistic review and introduce improvement recommendations in light of the complaint case to respond to the expectation of society and the public concerning the standard and ethical conduct of healthcare professionals. The MCHK must uphold its mission of ensuring justice, maintaining professionalism and protecting the public, the statement said, adding that the Health Bureau expressed regards to the patient and parents involved, and will follow up with relevant departments on the patient’s medical and welfare needs.
Friday 31 October 2025
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